Terms & Conditions

1. General

Micaela Soto Makeup & Hair (referred to as "we," "our," or "us") provides professional hair and makeup services for various occasions, including weddings, events, commercial projects, and photoshoots.

These Terms and Conditions apply to all clients ("you" or "client") booking services with us.

2. Booking Policy

• A 50% non-refundable deposit is required to secure your booking. This deposit will be applied toward the total cost of your services.

• Appointments are not confirmed until the deposit has been received.

• Bookings are subject to availability. To secure your preferred date and time, we recommend booking as early as possible.

3. Payment

Full payment is due 30 days before the event date unless otherwise agreed in writing. Failure to do so, may result in cancellation of your appointment.

Payments can be made via accepted payment methods, e.g., cash, bank transfer, and major credit cards.

4. Cancellations and Refunds 

Cancelations made within 30 days of the event are eligible for a 50% refund. Payments may be transferred to another date if rescheduling is requested at least 30 days in advance and subject to the artist's availability.

In the unlikely event that we need to cancel your appointment, we will provide a full refund of any payments made.

5. Travel Policy

Travel within Todos Santos is included in the service price. For locations outside this area, additional travel fees may apply.

If accommodations are required for early morning or late evening bookings, the client is responsible for covering the cost.

6. Client Responsibilities

Please ensure you arrive on time for your appointment or are ready at the agreed-upon location. Delays may impact the quality of service.

Notify us of any allergies, sensitivities, or skin conditions prior to your appointment.

For group bookings, it is your responsibility to ensure all members of the group are present and prepared for their scheduled times.

7. Touch-Up Services

Once hair and makeup services are complete, the artist’s work is considered finished, and they are free to leave. If the bride or bridal party wishes to have the artist stay for touch-ups, the rate is $100 per hour, billed in 15 minute increments ($25 per 15 minutes).

• The hourly rate begins once the agreed-upon “ready by” time is reached and will be calculated based on actual time used.

• The “ready by” time will be determined by Micaela and provided to the bride in a timeline approved by the bride.

• Touch-up services must be requested in advance to ensure availability.

8. Service Limitations

We reserve the right to refuse service if the client displays inappropriate behavior, is under the influence of drugs or alcohol, or fails to meet hygiene standards.  

We are not liable for any issues arising from undisclosed skin conditions, allergies, or sensitivities.

9. Photography and Marketing

With your consent, we may take photographs before and after for portfolio and marketing purposes, including social media. If you do not wish to be photographed, please inform us in advance.

10. Liability

We are committed to maintaining the highest standards of hygiene and professionalism (e.g., sanitized tools and disposable applicators). However, we are not responsible for any adverse reactions to products used during the service unless due to negligence on our part.

It is the client’s responsibility to communicate specific needs or concerns prior to the service.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. The latest version will always be available on our website or provided upon request.

12. Contact Information

For questions or concerns, please contact us at:

www.micaelasotomuah.com

Email: micaelajarred18@gmail.com

Phone: +1 (469) 939-1791

By booking with Micaela Soto Makeup & Hair, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing us to make your special occasion unforgettable!